Privacy Policy

ProAxis Cleaning ("ProAxis," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using this website, you agree to the practices described here.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our website.

• Contact information you submit through our quote request form, including your name, email address, phone number, company name, and details about your facility.
• Any messages or documents you send us by email, phone, or WhatsApp.
• Basic technical information, such as your browser type, device, and pages visited, collected through standard web server logs.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule facility walkthroughs.
• Communicate with you about our services and any active or requested proposals.
• Improve our website and understand how visitors use it.
• Meet legal, accounting, and recordkeeping requirements.

We Do Not Sell Your Information

ProAxis does not sell or share your personal information with third parties for advertising purposes. We do not use tracking pixels or third-party advertising cookies on this website. The only tool that processes form submissions is our website hosting provider, which handles form delivery and storage on our behalf.

Cookies and Website Analytics

This website does not currently use analytics or advertising cookies. If that changes in the future, we will update this policy and, where required, ask for your consent before any non-essential cookies are set.

How Long We Keep Your Information

We keep the information submitted through our contact form for as long as needed to respond to your request and maintain accurate business records, and no longer than necessary for those purposes. You can ask us to delete your information at any time using the contact details below.

Your Privacy Choices

Depending on where you live, you may have the right to:

• Ask what personal information we have about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Ask us to stop using your information for a specific purpose.

To exercise any of these choices, contact us using the information at the end of this policy. We will respond within a reasonable timeframe.

Website Accessibility

We are committed to making this website usable for everyone, including people with disabilities. Our site follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. If you experience any difficulty using this website, please contact us so we can assist you and address the issue.

Children's Privacy

This website is intended for business use and is not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page shows when it was last updated. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: info@proaxiscleaning.com
• Address: Orlando, Florida